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Forum Discussion
Orbi RBKE963B no longer provides internet after firmware updates
My Orbi RBKE963B no longer provides internet to devices on any firmware version after 6.0.3.85. Auto-update cannot be turned off in this version, so I have to roll back the firmware every single day ...
You should not be rolling back FW.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS🛰️ to begin with depending upon building materials when wirelessly connected.\
I highly recommend manually updateing FW using a wried PC and web browser. Update the RBS first then RBR lastly.
Power OFF the system for 1 minute then back ON. If you continue to see problems still, factory reset the RBR and setup from scratch.
I might haver rebooted mine 4 days ago but it's been online and working well:
