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Forum Discussion
Briankulasena
Jul 11, 2023Follower
ORBI RBR 350 can't connect via PPPoE on NBN HFC
Our house got demolished and rebuilt. Before the demolition. I removed the black nbn box and kept it. While we were renting during the new house build I purchased the orbi and was using it successfull...
CrimpOn
Jul 12, 2023Guru - Experienced User
The traditional trouble-shooting technique is to connect a computer of some sort directly to the Internet Service Provider device. I would call the ISP and ask how the customer is supposed to verify that their network is delivering service.
Needing a user name and password is an added wrinkle.