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Pablo1601's avatar
Pablo1601
Aspirant
Aug 11, 2020
Solved

Orbi RBR 750 does not connect to Epson Workforce 545 Printer

I've made several attempts to connect my Epson Workforce 545 to my Orbi network but cannot connect.  Is there a way I can connect?  
  • Steve1Ski's avatar
    Steve1Ski
    Nov 14, 2020

    Thanks for the advice Mikey94025.

    .My Epson Artisan 837 connected right up (Orbi RBR 750 ) once I followed this step:

    1. Set CTS/RTS threshold for 2.4Ghz to 2347 in Advanced... Advanced... Wireless Settings.

    Best regards,

    Steve1Ski

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Aug 14, 2020

Any progress on this? 

Pablo1601 wrote:

I've made several attempts to connect my Epson Workforce 545 to my Orbi network but cannot connect.  Is there a way I can connect?

 

 

ak45's avatar
ak45
Aspirant
Aug 30, 2020

I'm having same problem, RBR750 orbi wifi is not connecting to Epson Workforce 635 Printer. I have tried changing the channel for 2.4 Ghz from Auto to 11 and 6, but still printer is not connecting to wifi. Tried WPS push button method as well as manual, nothing is working. Please let me know if anyone knows hor to fix this issue. Printer was working fine on old router.

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Aug 30, 2020

    Try disabling AX mode on 2.4Ghz. 

    Try setting CTS values from 64 to 2347, Under Advanced Tab/Advanced Settings/Wireless Settings...

     

    ak45 wrote:

    I'm having same problem, RBR750 orbi wifi is not connecting to Epson Workforce 635 Printer. I have tried changing the channel for 2.4 Ghz from Auto to 11 and 6, but still printer is not connecting to wifi. Tried WPS push button method as well as manual, nothing is working. Please let me know if anyone knows hor to fix this issue. Printer was working fine on old router.

     

  • Mikey94025's avatar
    Mikey94025
    Hero
    Aug 30, 2020

    Try each of these (in order):

    1. Set CTS/RTS threshold for 2.4Ghz to 2347 in Advanced... Advanced... Wireless Settings.
    2. Turn of AX mode for 2.4Ghz in Advanced... Setup... Wireless Setup.
    3. Try changing your wireless security to "WPA-PSK [TKIP] + WPA2-PSK [AES]" in Advanced... Setup... Wireless Setup.
      • If this works, this is not an ideal workaround because you are degrading the security of all your wireless devices just to support a 10-year-old wireless printer.  Now may be a good time to upgrade your old printer to one that supports the latest and most secure wireless protocols.
      • Do you recall what security setting your old router was using? It may not have been WPA2-AES but instead "WPA2-PSK (TKIP)".

     

    • Pablo1601's avatar
      Pablo1601
      Aspirant
      Aug 30, 2020

      All,

       

      Thanks for the recommendations and posts regarding my problem with Epson Workforce 545.  I initially had a conflict with my AT&T modem and ORBI 750 router that precluded my printer from printing and scanning.  The conflict occurred because my printer was using an AT&T generated address provided by the modem.  I corrected the problem by resetting my printer and applying an ORBI generated address.  Thanks much.

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User
        Aug 30, 2020

        Glald you got it working.

         

        Regarding modems with built in routers, This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
        https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
        Couple of options,
        1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
        2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
        3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop 

         

        Please mark your thread as solved so others will know. 

         

        Enjoy. :smileywink:

        Pablo1601 wrote:

        All,

         

        Thanks for the recommendations and posts regarding my problem with Epson Workforce 545.  I initially had a conflict with my AT&T modem and ORBI 750 router that precluded my printer from printing and scanning.  The conflict occurred because my printer was using an AT&T generated address provided by the modem.  I corrected the problem by resetting my printer and applying an ORBI generated address.  Thanks much.

         

    • ak45's avatar
      ak45
      Aspirant
      Aug 30, 2020

      Thanks a lot, it worked with the changes you recomended! 

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User
        Aug 30, 2020

        Please mark your thread as solved so others will know. Enjoy. :smileywink:

    • Steve1Ski's avatar
      Steve1Ski
      Initiate
      Nov 14, 2020

      Thanks for the advice Mikey94025.

      .My Epson Artisan 837 connected right up (Orbi RBR 750 ) once I followed this step:

      1. Set CTS/RTS threshold for 2.4Ghz to 2347 in Advanced... Advanced... Wireless Settings.

      Best regards,

      Steve1Ski

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User
        Nov 14, 2020

        Glad it worked. Enjoy. :smileywink:

        Steve1Ski wrote:

        Thanks for the advice Mikey94025.

        .My Epson Artisan 837 connected right up (Orbi RBR 750 ) once I followed this step:

        1. Set CTS/RTS threshold for 2.4Ghz to 2347 in Advanced... Advanced... Wireless Settings.

        Best regards,

        Steve1Ski