NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Gmurakami's avatar
Gmurakami
Tutor
Dec 31, 2020
Solved

Orbi RBR 750 issues with Netgear AC1750 cable modem

i recently switched out Spectrum modem with Netgear AC 1750 and have Orbi connected as older cement brick house. Now Orbi speed test won't work and Netgear keeps telling me firmware needs to be upgrad...
  • FURRYe38's avatar
    FURRYe38
    Jan 01, 2021

    Enjoy. Please mark your thread and solved so others will know. Enjoy. :smileywink:

     

    Happy New Year. 

Mstrbig's avatar
Mstrbig
Master
Dec 31, 2020
Gmurakami wrote:
i recently switched out Spectrum modem with Netgear AC 1750 and have Orbi connected as older cement brick house. Now Orbi speed test won't work and Netgear keeps telling me firmware needs to be upgraded, but I can't access router login site. Considering all devices are netgear I cannot figure out why not working. Considering returning cable modem for Arris modem. Please help with any advice.

Thanks in advance for any help

Why do you want to just eliminate the Netgear AC 1750 router all together and just connect the Orbi router to the Spectrum modem, and set the Orbi router in router mode? 

Or are you referring to a different Netgear router?

Gmurakami's avatar
Gmurakami
Tutor
Dec 31, 2020

To clarify, I replaced Spectrum modem with the Netgear  cable modem. The Orbi router is connected to the Netgear modem.  The Spectrum modem was slow plus I wanted to get away from monthly fees. My house is older and made of cement brick. I need the Orbi router and satellies to extend the coverage

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Dec 31, 2020

    Need to bridge or set modem only mode on the NG cable modem if this is a modem with built in router and wifi. 

    What C series model is the NG modem? 

    Gmurakami wrote:

    To clarify, I replaced Spectrum modem with the Netgear  cable modem. The Orbi router is connected to the Netgear modem.  The Spectrum modem was slow plus I wanted to get away from monthly fees. My house is older and made of cement brick. I need the Orbi router and satellies to extend the coverage

     

  • Mstrbig's avatar
    Mstrbig
    Master
    Dec 31, 2020
    Gmurakami wrote:

    To clarify, I replaced Spectrum modem with the Netgear  cable modem. The Orbi router is connected to the Netgear modem.  The Spectrum modem was slow plus I wanted to get away from monthly fees. My house is older and made of cement brick. I need the Orbi router and satellies to extend the coverage

    Then you gave the wrong model of the netgear, as your first post referred to a specific model AC-1750

    AC1750 WiFi Router (netgear.com)