NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ORBI (RBR 750) Router refuses to sync with satellite
My Orbi router stopped connecting to the satellites after the subscription to NETGEAR Armor ran out. Please let me know how to fix this issue? I have re-set the router and satellite to factory settin...
Hello panthorpan ,
Thank you for the shout-out! One thing to check is that your satellites are on the same firmware as the router. Let me and Blanca_O look into how best to do this and provide an update once we have more information for you.
Best,
Christine
ChristineT Blanca_O Thank you, please keep me posted. Currently I do not have a way to look at what firmware version the satellites are as they don't appear on the app or via orbilogin.com. My router is on the version V4.6.5.14_2.0.54.
What happens if you connect the RBS via ethernet cable to the back of the RBR?
If I connect them via an ethernet cable the lights turn blue but the satellites wont sync.
