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Forum Discussion
AliceandScott
May 09, 2022Aspirant
Orbi RBR 750 slow speed
Hi everyone, apologies for asking the same question as everyone else. However, I had an IT person come to the house and he couldn't solve this problem either. Orbi RBR 750 Computer: 2019 Mac...
- May 09, 2022
If your not seeing better speeds after the reset, RBR could be faulty. Return and find another.
FURRYe38
May 09, 2022Guru - Experienced User
AliceandScott wrote:
Hi FURRYe38 -- thank you for your reply.
1) It is a MacBookPro 2019. MacBook Pro models from 2017-2019, which are all Intel-based, feature the standard 802.11 ac@5 GHz, which brings a maximum PHY data rate of up to 1300 Mbps. My computer's wireless adaptor should not be the problem, since I have gotten over 1Gb/second in other networks.
I've not seen over 1GB on my Mac Book Pro. Most i've ever seen with any wifi router is around 700Mpbs on 5Ghz AC.
2) 4000 square feet house. But, again, this should not be the issue- the computer was 3 feet from the router getting speeds of 203 down, 479 up.
To check this, be sure to turn OFF the RBS and then retest?
3) The distance between the router and the satellite should not matter here because the satellite is wired into the ethernet of the house (the entire house is wired.) It does. Even if RBS are ethernet connect. Could be that your MBP is connecting to the farther RBS and not the RBS. Remember, it's up to devices to pick and choose where they connect too. Even if your close to the router.
AliceandScott
May 09, 2022Aspirant
FURRYe38 thank you for this education- it will be helpful for others I am sure.
Disconnected satellites and no change whatsoever. (Actually slower)
Since I have a wired house would it make more sense to buy two Nighthawks and return the Orbi?
Thank you again
Disconnected satellites and no change whatsoever. (Actually slower)
Since I have a wired house would it make more sense to buy two Nighthawks and return the Orbi?
Thank you again
- FURRYe38May 09, 2022Guru - Experienced User
Try a factory reset on the RBR and setup from scratch. Be sure to not enable any Armor or Smart Parental controls.
Set 40Mhz only and CTS to 2347 Under Advanced Tab/Advanced Settings/Wireless Settings
Set manual channels 1 and 40 or 11 and 48.
Speed test with Ooklas installable speed test app on the Mac.
You should be able to see around 700Mpbs with the RBR...
That's up to you.
- AliceandScottMay 09, 2022Aspirant
Ok. Tried the factory reset. Manually set channels.
No change.
Do you think the unit is defective?
- FURRYe38May 09, 2022Guru - Experienced User
If your not seeing better speeds after the reset, RBR could be faulty. Return and find another.