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Forum Discussion
Iggy_Marley
Aug 04, 2024Aspirant
Orbi RBR 750 very unstable connections with things connected through satellite
I started noticing that i was getting the correct ping speeds in some parts of the apartment and horrible in others. My apartment is about 1600 sq ft with drywall, and I use one satellite to go along...
- Aug 06, 2024
Try setting manual channel 1 on 2.4Ghz and 40 channel on 5Ghz.
Does this happen with the RBS turned OFF?
Also try turning down the power output of the RBRs wifi radios from 100% to 50% and see if this changes anything. Under Advanced Tab/Advanced Settings/Wireless Settings
FURRYe38
Aug 05, 2024Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What channel configurations are currently set on the router?
Any Wifi Neighbors near by? If so, how many?
- Iggy_MarleyAug 05, 2024Aspirant
I am not home right now so I can't give you the modem but it is a fairly recent Motorola Modem. I have 1 gig up and down through fiber. I am pretty certain the modem is not the problem as I tested the speed through a wire connection. The router is also working fine. Remember the problem is with things connected to the satellite (both wired and wireless).
I live in a building that has three apartments per floor so I have two neighbors on my floor, three neighbors below and three neighbors above. Again, this has never been an issue in 10+ years living in the building and at least 5 years using Orbi.
As far as channel configurations I wouldn't know what to tell you, that is above my knowledge on this subject. If this were relevant to know please point me in the direction of how to identify these things.
- FURRYe38Aug 05, 2024Guru - Experienced User
What's the building materials of this building? Concrete and steel?
To find what channels the RBR is using , you can view the configuration on the Basic Tab on the RBRs web page if you log into the router with a PC and web browser. Also FW version on the RBR and RBS will be seen here as well.
Might ask a friend or family member to help you out with this to gather information and help troubleshoot this.
- Iggy_MarleyAug 05, 2024Aspirant
While there is drywall within the apartment, the structure itself is solid concrete.
What should I be looking at when I get home and check the channels if something were to be off or contributing to my problem.
Is it weird that the router has normal performance and the satellite is horrible?
Thanks in advance!
- donawaltAug 06, 2024Mentor - Experienced UserJust jumping in with a thought, as you are in good hands with FURRYe38 and CrimpOn, but you said your apt is 1600 square feet, have you tried running with just a router? I assume the apartment is 1 level, so it might be 50 feet to the furthest point from the router, maybe less? Sometimes too much Wifi performs worse. Care to try a test? I am thinking the router may handle your apt fine by itself?
- Iggy_MarleyAug 06, 2024AspirantSo the firmware cersion is V7.2.631_5.0.24
2.4 ghz channel is in auto
5 ghz channel is 48
The modem is a nokia g-2425g-b
As said in another post i have two neighbors on my floor, 3 below and 3 above but the building structure is solid concrete.
Look forward to your feedback!- FURRYe38Aug 06, 2024Guru - Experienced User
Try setting manual channel 1 on 2.4Ghz and 40 channel on 5Ghz.
Does this happen with the RBS turned OFF?
Also try turning down the power output of the RBRs wifi radios from 100% to 50% and see if this changes anything. Under Advanced Tab/Advanced Settings/Wireless Settings
- Iggy_MarleyAug 06, 2024Aspirant
unfortunately, this didn't fix it. Any other suggestions? Appreciate the help!