NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Jaygold's avatar
Jaygold
Guide
Sep 09, 2021

Orbi RBR 750 Wired Satellite Dropping Connection

Hello,    I'm currently using an ORBI Mesh network RBR 750 with latest software version V4.6.3.7_2.0.49   Setup is as follows - Modem is wired into Orbi 1. Orbi 1 is wired into Orbi 2.    Recen...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Sep 13, 2021

Any progress on this? 

Jaygold wrote:

Hello, 

 

I'm currently using an ORBI Mesh network RBR 750 with latest software version V4.6.3.7_2.0.49

 

Setup is as follows - Modem is wired into Orbi 1. Orbi 1 is wired into Orbi 2. 

 

Recently, Orbi 2 is dropping connection multiple times a day and can take a few minutes to reconnect. 

 

Orbi 1 is having no connection issues. 

 

I've tried restarting everything to no avail. What can I try next?

 

Jaygold's avatar
Jaygold
Guide
Sep 14, 2021

Hi,

 

I tried factory resetting everything and unfortunatly I'm still getting multiple drops per day. 

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Sep 14, 2021

    Have you seen v16 FW appear on your RBR? NG is starting to push new FW out. 

    • Jaygold's avatar
      Jaygold
      Guide
      Sep 14, 2021
      I did! I'll give that a try tonight.
      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User
        Sep 14, 2021

        👍

         

         I recommend a full power OFF on the RBR and RBS and ISP Modem for 2 minutes then back on with the modem, then RBR, then RBS.