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Forum Discussion
orbi RBR 860
I have this router, and it keeps droping all the wifi items on the main wifi, even on the iot network. called netgear they do not know what to do.
also the router has the dhcp renewing the ip addr...
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
Your ISP Modem already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡
so i have a gateway i am not using double nat in any way or foam.
it hs the lastest software that was just out per netgear.
do not have a satelight at all.
and it is 2500 sqft
So if you have a gateway modem then you would be using double NAT if the modem is not put into bridge mode or your using the gateways DMZ for the RBR.
What is the actual FW version being used on the RBR?
Does this happen with both wireless and wired devices?
What channel configurations are currently set on the router?
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?anything else i am missing that would help?
i M READY TO PUT THE OLD ROUTER BACK IN AND TURN OFF THE WIFI AND USE THAT AS A PASS THROUGH TO THE NEW ROUTER BUT I THINK IT WILL DEFEAT THE WHOLE THING. THOUGHTS..
Firmware Version
V7.2.4.5_4.2.2no it really is just a pass thru to see the fiber
it only happens to wifi items not hard weird
2.4 ghz auto
5g 48
5ghz 2 channel 157 ( and unable to change )
changed 2.4 to channel 11
5g at the same would not let me to go 40 per the router
Hardware Version RBR860 got wifi all over the place the router can see other peoples house.
but i lose connectivity.
i got to stop the isp keeps looking for dhcp every 30 minutes is the main issue i think. but my isp says its the router.
i am ready to return this and get something else.