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Forum Discussion

skalman14's avatar
skalman14
Aspirant
Jun 22, 2023

orbi RBR 860

I have this router, and it keeps droping all the wifi items on the main wifi, even on the iot network. called netgear they do not know what to do.  also the router has the dhcp renewing the ip addr...
skalman14's avatar
skalman14
Aspirant
Jun 25, 2023

so i have a gateway  i am not using double nat in any way or foam. 

it hs the lastest software that was just out per netgear. 

do not have a satelight at all. 

and it is 2500 sqft 

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Jun 26, 2023

So if you have a gateway modem then you would be using double NAT if the modem is not put into bridge mode or your using the gateways DMZ for the RBR. 

 

What is the actual FW version being used on the RBR? 

 

Does this happen with both wireless and wired devices? 
What channel configurations are currently set on the router?  
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?

  • skalman14's avatar
    skalman14
    Aspirant
    Jun 26, 2023

    anything else i am missing that would help? 

     

    i M READY TO PUT THE OLD ROUTER BACK IN AND TURN OFF THE WIFI AND USE THAT AS A PASS THROUGH TO THE NEW ROUTER BUT I THINK IT WILL DEFEAT THE WHOLE THING. THOUGHTS.. 

     

    Firmware Version
    V7.2.4.5_4.2.2

     

    no it really is just a pass thru to see the fiber 

     

    it only happens to wifi items not hard weird

     

    2.4 ghz auto 

    5g 48

    5ghz 2 channel 157 ( and unable to change )

     

    changed 2.4 to channel 11

    5g at the same would not let me to go 40 per the router 

     

    Hardware VersionRBR860
     
      
     
      
     
      
     
      
     
      

    got wifi all over the place the router can see other peoples house. 

     

    but i lose connectivity.  

     

    i got to stop the isp keeps looking for dhcp every 30 minutes is the main issue i think. but my isp says its the router. 

     

    i am ready to return this and get something else. 

     

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Jun 27, 2023

      What Firmware version is currently loaded?
      What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
      Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended. 

       

      Try the ISP router in router mode and the Orbi system in AP mode.

       

      I would try the beta as well:

      https://www.surveymonkey.com/r/G32BGFF

      Good Stuff

      • skalman14's avatar
        skalman14
        Aspirant
        Jun 29, 2023

        they are sending me a new one and we will see. 

        i have a cat 6 cable 

        it is a gateway to convert the signal from digital to coax.

        no other routers. 

        i would have to see the ont but it brand new they just installed last week. 

         

        will keep u posted