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Forum Discussion
PhenkQ
Jul 06, 2021Follower
Orbi rbr350 connected using wifi but wont connect wired
Hi, I have orbi Rbr350. I set the username and password and change vlan setting to number 2 to connect to internet. Wifi working perfectly but it wont connect wired. I can see that it give my wired...
kin-mye
Jul 18, 2021Tutor
Hi.
I have the same issue: RBR350 works with wifi but not wired. I am testing using only router (no satellites). If you don't mind, I put the details of my issue here so that we can share efforts.
So, did you change the router and the problem persist?
This is my case.
To simplify the localization of the issue my network now is very simple: MODEM (ONT) -> Orbi Router -> Laptop
The modem ONT is Huawei HG8240H
When I connect laptop using a ethernet cat6 cable directly to the router, it does no work: I can ping a remote host, but I cannot use a browser or wget. (Using wget -d it stops after Initiating SSL handshake, and does not print "handshake successful").
In fact yesterday started to work at a given moment, not sure why. Then, I moved forward to use the switch/satellite and it stopped again (wifi ok). I couldn't make it work again (wired), not even with first setup (direct connection router-laptop) and after reboots with power-on cycle.
I can connet to the configuration page of the router, both using wifi or cable. The IP, DNS, speed test, seems to be ok.
The firmaware seems to be the last one 4.3.4.8 (but I did not update manually).
This is what I want to do and how I started:
MODEM -> Orbi Router -> Switch (unmanaged) -> Orbi satellites and other wired devices.
I was able to configure the router to remove the one provided by telco company (VLAN, PPPoE credentials, NAT filtering open; use MAC of original router, leave the suggested MTU value for PPPoE 1492, which I think was also the value in the original router).
Thanks in advance for your help!
FURRYe38
Jul 18, 2021Guru - Experienced User
What happens if you use the ISP modem as your man host router and configure AP mode on the Orbi RBR?
What is the Mfr and model# of the ethernet switch in the configuration?
kin-mye wrote:Hi.
I have the same issue: RBR350 works with wifi but not wired. I am testing using only router (no satellites). If you don't mind, I put the details of my issue here so that we can share efforts.
So, did you change the router and the problem persist?
This is my case.
To simplify the localization of the issue my network now is very simple: MODEM (ONT) -> Orbi Router -> Laptop
The modem ONT is Huawei HG8240H
When I connect laptop using a ethernet cat6 cable directly to the router, it does no work: I can ping a remote host, but I cannot use a browser or wget. (Using wget -d it stops after Initiating SSL handshake, and does not print "handshake successful").
In fact yesterday started to work at a given moment, not sure why. Then, I moved forward to use the switch/satellite and it stopped again (wifi ok). I couldn't make it work again (wired), not even with first setup (direct connection router-laptop) and after reboots with power-on cycle.
I can connet to the configuration page of the router, both using wifi or cable. The IP, DNS, speed test, seems to be ok.
The firmaware seems to be the last one 4.3.4.8 (but I did not update manually).
This is what I want to do and how I started:
MODEM -> Orbi Router -> Switch (unmanaged) -> Orbi satellites and other wired devices.
I was able to configure the router to remove the one provided by telco company (VLAN, PPPoE credentials, NAT filtering open; use MAC of original router, leave the suggested MTU value for PPPoE 1492, which I think was also the value in the original router).
Thanks in advance for your help!
- kin-myeJul 19, 2021Tutor
Hi.
Answers:
a)
If I use the Orbi RBR350 as AP, then I can use it with both wired or wifi connection from laptop to Orbi AP.
I mean: configuration:
ONT -> Telcom Router (wifi off) -> Switch (to orbi and other devices) -> wired to orbi main unit RBR350 -> laptop (either wired or wifi)
The speed is very good (the expected).
b) The ONT model is Huawei HG8240H
---
My original plans were use the RBR as router and disconnect the telcom router. Alternatively, for the AP option, where should I put the router with respect switch?
a) ONT -> Gateway Router -> Orbi Router (as AP) -> Switch - Satellites + other devices (same configuration that 3 in https://kb.netgear.com/000051205/What-is-Ethernet-backhaul-and-how-do-I-set-it-up-on-my-Orbi-WiFi-System but the router is an AP)
b) ONT -> Gateway Router -> Switch -> Orbi Router (as AP) + Satelltes + other devices
I am using option (a) and seems to work (with input cable in "internet" port). Option (b) would allow me to put router in other part of the house to optimize the wifi coverage if needed.
I need that satellites use the wired backhaul as the wifi coverage is low.
Thanks!
- FURRYe38Jul 19, 2021Guru - Experienced User
You need to ask your ISP if its possible to remove the Huawei HG8240H
What is the Mfr and model# of the ethernet switch in the configuration?
Yes, the internet port always needs to be used for either AP mode or Router mode on the RBR.
- kin-myeJul 20, 2021Tutor
Hi
The ISP say it is not possible to replace even the main router (to guarantee best service, ehem). However, it is well documented how to find the data needed to substitute the router and some information to substitute also the ONT. Why do you think this ONT is the problem?
The switch is TP-Link TL- SG1016D.
I don't think the switch is an issue: I have the problem without using the switch with RBR350 as router (only ONT->RBR350->Laptop wired) and I do not have problems including the switch with the RBR350 as AP.
Thanks!