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Forum Discussion
DavidFHob
Dec 31, 2023Aspirant
Orbi rbr350 network not connecting to LG G3 Tv
Hi, I’m having an issue connecting my G3 TV to my network - both by Ethernet or WIFI. When I connect via an Ethernet cable to a satellite (or the orbi base - same result) the error message is “no ...
- Jan 09, 2024So, an update (with a happy ending!)
LG were to send a small goods electrician out (which I later found out would have been at my cost unless they’d found a hardware problem). On discussion with them, it was clear that it was outside of their wheelhouse so they asked me to put everything in writing so they could forward it to LG again.
LG conveniently ignored the Ethernet issue, but gave a number of directions to try to fix the WIFI problem. The solution which worked was to reset the DNS server to 8.8.8.8
I don’t know what this does (any info would be appreciated), but I am now able to use the pretty glass screen on the wall as a television!!
CrimpOn
Jan 01, 2024Guru
Please provide a bit more information:
- How is this Orbi system managed?
- Using the Orbi 'app' only?
- Using the Orbi web management interface? (http://orbilogin.net )
- Is Smart Parental Controls (SPC) enabled on this system?
- If using the web interface, is Access Control enabled on the router?
Thanks
DavidFHob
Jan 01, 2024Aspirant
Hey, thanks for the reply.
I usually use the app, but I have been trying adjustments in the online portal (most of which are just stabs in the dark) - though I am able to see that it isnt blocked on access control (except when I choose to). Access control is enabled (one of the things I have tried is turning it off via the online interface though).
I have never turned SPC on/off (and wouldn’t know how!)
David
I usually use the app, but I have been trying adjustments in the online portal (most of which are just stabs in the dark) - though I am able to see that it isnt blocked on access control (except when I choose to). Access control is enabled (one of the things I have tried is turning it off via the online interface though).
I have never turned SPC on/off (and wouldn’t know how!)
David
- CrimpOnJan 01, 2024Guru
Just personally, I find Access Control to be more frustrating than useful. (Who is going to guess my 20 character WiFi password?) I enable it only when researching a question posted on the forum and then promptly turn it back off.
If you scroll down the app to Parental Controls, does it say "On" or "Off"?
- DavidFHobJan 01, 2024AspirantFair point about the wifi password. I will switch access control off altogether.
I’ve attached an image from the app - you can’t see the whole interface, but parental control doesn’t appear to be an option.- CrimpOnJan 01, 2024Guru
Interesting, Thanks. If you scroll down the app??
p.s. Apple or Android app?