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Forum Discussion
HisRaven
Jul 04, 2021Follower
Orbi RBR350
Hi guys, I'm not technically minded so please bear with me. Lost power for almost 48hrs and when everything came back on all technology is buffering. I can't watch any apps on TV, Chromecast, PS4 free...
FURRYe38
Jul 05, 2021Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
- Rick1975Jul 05, 2021AspirantChanging channel manualy on 5G is not possible at rb350
Only on 2.4.
Afterchanging manualy channels, the sattelites don't change to the same channel most off the time.
Result a faulty system that is not working till you start all setup all over again.
Be aware!!