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Orbi RBR750 1 Gig up and down at router, but 1 Gig up at PC and only 400-500 Mbps down
I Just switched ISP, and now have 1Gig fiber UP AND DOWN. I verified the speed at the router, using both the Orbi app speed test as well as the Orbi configuration webpage, and it is 1 Gig both ways. ...
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
What is the brand and model# of the ethernet adapter in this PC?
Be sure the adapter drivers are up to date.
Try a different ethernet adapter or try a different PC.
Be sure ALL background running apps on the PC are fully closed.
Be sure to use Ooklas installable speed test app instead of using the browser based speed test site.
Hi FURRYe38, thanks for replying.
Orbi Firmware: V4.6.9.11_2.3.5
Not quite sure what I'm looking at, but there's a Nokia unit P/N starting with 3MV007, which has a blue button labeled "ONT Reset", which is tie wrapped to a device with the Frontier logo identified as XGS-PON ONT, Model FRX523.
I believe my ethernet cable is a CAT5
Ethernet adapter is a Realtek PCI3 GBE Family Controller, latest driver the best I can tell.
I am running the OOKLA app as well as the browser-based speed tests, and they come up with the same result: my upload speeds are double the download speeds, i.e. close to 1 Gig up vs. 400-500 Mpbs down.
I don't have another PC or laptop for testing.
DivBy0 wrote:
Hi FURRYe38, thanks for replying.
Orbi Firmware: V4.6.9.11_2.3.5
Not quite sure what I'm looking at, but there's a Nokia unit P/N starting with 3MV007, which has a blue button labeled "ONT Reset", which is tie wrapped to a device with the Frontier logo identified as XGS-PON ONT, Model FRX523. <Possible that this ONT has a built in router by chance?
I believe my ethernet cable is a CAT5 <CAT5 doesn't support 1000Mpbs, was only rated for 100Mpbs. I recommend installing CAT6 at least between the ONT and RBR and any wired devices to the RBR.
Ethernet adapter is a Realtek PCI3 GBE Family Controller, latest driver the best I can tell.
I am running the OOKLA app as well as the browser-based speed tests, and they come up with the same result: my upload speeds are double the download speeds, i.e. close to 1 Gig up vs. 400-500 Mpbs down.
I don't have another PC or laptop for testing.
Hello DivBy0,
Welcome to the NETGEAR Community!
I understand that you are having issues with your download speeds on your PC. This can be due to the ethernet cable or your NIC. First, ensure that your NIC is up to date and can handle 1Gbps download speeds. Then check to ensure that your ethernet cable has not been compromised.
Best,
Kevin
Community Team
Hi Kevin,
sorry about the late reply. My NIC insists its drivers are up to date, and it definitely supports 1Gps (I do get 1 Gps UPLOAD speeds, just not download). As for the ethernet cable, visually it is in very good shape, and it's only about 4 years old. I can't rule out either as the problem, but again, since I AM getting the full 1Gps upload speed, it would be strange if the cable (or card for that matter) would only affect download speeds. Maybe I'll just replace the NIC, since the cable would require some attic action. Do you have a NIC recommendation for a Windows PC?
Regards
