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Forum Discussion
mdjaskolka
Jul 02, 2022Aspirant
Orbi RBR750 (+2 satellites) and Fidium Internet
We recently switched internet services (from XFinity to Fidium). XFinity is DHCP and Fidium is PPPoE. All worked great except for my wife's work laptop and it's VPN. Orbi was connected directly to...
mdjaskolka
Jul 02, 2022Aspirant
I have attached the Orbi to the Fidium router but cannot log in to it. I am assuming I may have to do a factory reset. Can I assume that once I am able to log in to it again that setting it as an access point is in one of the menus? Thank you for the information.
CrimpOn
Jul 02, 2022Guru - Experienced User
mdjaskolka wrote:
I have attached the Orbi to the Fidium router but cannot log in to it. I am assuming I may have to do a factory reset. Can I assume that once I am able to log in to it again that setting it as an access point is in one of the menus? Thank you for the information.
A factory reset will not be an undue burden because in Access Point mode the only items you will need to set are the WiFi SSID/password and the admin password.
Router / AP mode is on the Advanced Tab, Advanced Settings menu (at the bottom). Open that and Router / AP mode will show up.
- mdjaskolkaJul 03, 2022Aspirant
Have done a factory reset and taken through one power cycle.
Orbi is connected to Fidium router via cable from Fidium router WAN port to Orbi Internet port.
Orbi blinks white light then goes to solid purple light.
Unable to log in to any Orbi router page to change to access point.
Have tried orbilogin.com, orbilogin.net, 192.168.1.1 and 10.0.0.1.
Message given is that
This site can’t be reached
192.168.1.1 took too long to respond.
Try:
- Checking the connection
- Checking the proxy and the firewall
- Running Windows Network Diagnostics
ERR_CONNECTION_TIMED_OUTI do not have any firewalls operating.
- rdonovan111Jul 12, 2022Aspirant
Have you had any success with the Fidium Modem and your Orbi .. I just got Fidium today and should have researched to see if it was compatible with my Orbi (RBR850) i have two of the mesh ones. Worked fine with comcast Gig modem but now just the purple light of death. I haven't called them yet to as for help.
- FURRYe38Jul 12, 2022Guru - Experienced User
You'll need to contact your ISP and ask them if there are any requirements they may have in regards to what may or may not be needed to connect the RBR directly to there ONT.
rdonovan111 wrote:
Have you had any success with the Fidium Modem and your Orbi .. I just got Fidium today and should have researched to see if it was compatible with my Orbi (RBR850) i have two of the mesh ones. Worked fine with comcast Gig modem but now just the purple light of death. I haven't called them yet to as for help.
- FURRYe38Jul 14, 2022Guru - Experienced User
Any progress on this?
mdjaskolka wrote:
Have done a factory reset and taken through one power cycle.
Orbi is connected to Fidium router via cable from Fidium router WAN port to Orbi Internet port.
Orbi blinks white light then goes to solid purple light.
Unable to log in to any Orbi router page to change to access point.
Have tried orbilogin.com, orbilogin.net, 192.168.1.1 and 10.0.0.1.
Message given is that
This site can’t be reached
192.168.1.1 took too long to respond.
Try:
- Checking the connection
- Checking the proxy and the firewall
- Running Windows Network Diagnostics
ERR_CONNECTION_TIMED_OUTI do not have any firewalls operating.
- mdjaskolkaJul 14, 2022Aspirant
None 🤔