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Lgude01's avatar
Lgude01
Follower
Nov 01, 2024

Orbi RBR750 After power outage, only the guest wifi and direct connections work.

After power outage only the guest wifi and direct connections to the router are working. The main wifi and satellite connection are not working.

Tried rebooting and resetting without success.

1 Reply

  • Has this happened before? On Prior FW versions?

     

    What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
    Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended. 

     

    How many RBS are deployed? 
    What is the size of your home? Sq Ft?
    What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
    https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite ‌‌🛰

     

    What channel configurations are currently set on the router?  

     

    Has a factory reset and setup from scratch been performed since last FW update?