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Forum Discussion
mws1984
Oct 15, 2024Aspirant
Orbi RBR750 automatically going offline?
I have found when I wake my computer in the morning that it will say "internet connection restored" The forums at microsoft seem to think maybe there is some setting on the router making it sleep. I ...
FURRYe38
Oct 15, 2024Guru - Experienced User
Is the front LED on the RBR ON PINK when this happens or OFF? OFF is normal operation and working.
Check LAN cable between the RBR and your PC. CAT6 UTP is recommended.
Does this happen with other ethernet connected devices?
Wireless devices connected and working?
Ask MS about power management and disabling of this for the ethernet adapter on the PC.
- mws1984Oct 15, 2024Aspirant
I definitely know when I lose connection cause my wifi goes out. I think it's also a case of bad Verizon home internet signal in my area. I wish fios was around but we are dominated by Xfinity which I gave up cause of the crazy prices.
But no the pink is not on when I wake up my computer. It just says "internet connection restored" in bottom left corner. I'll have to dig into the settings for power management but I believe they removed the options to do much with it. I actually changed the internet adapter setting to low power saving opposed to what it was at a higher setting for power management.
- FURRYe38Oct 15, 2024Guru - Experienced User
Ya that's a MS thing.
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.Any of the following enabled? Armor, IPv6, Smart Parental Controls or Circle, Traffic Meter.