Orbi RBR750 bug with firmware V3.2.16.22

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amsimmons wrote:

I'm not sure how to get this to the right people (Netgear doesn't make it easy to contact them), but there is a major issue with the firmware version that was recently released and automatically downloaded/installed on my router.  After the firmware update, we began losing internet about once every two hours.  Looking at my DHCP status for my ISP, the lease time is 2 hours and it appears the internet goes down when the lease needs to be renewed.  This is usually resolved by either 1) unplug the ethernet cable to the modem, then reconnecting it, 2) going into the user interface and renewing the DHCP lease, or 3) rebooting the router.

I've confirmed that the firmware is the issue by re-loading a previous version of the firmware V3.2.15.32_1.3.25_HOTFIX with no issues with the DHCP lease renewal.  I'm also going to try manually loading V3.2.16.6, which was just made available today for download.  This is aggrevating because the testing obviously failed to catch this issue before release and paying over $500 for this system only grants me 90 days of tech support.

 

Can anyone tell me where I can submit bugs for firmware updates?

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You must have another issue, as there is no bug in the latest firmware V3.2.16.22_1.4.9 that I have seen. We have this new firmware running on over 2 dozen RBK753S systems, with no issues whatsoever. It is a very stable firmware. 

It would help if you could answer FURRYe38 's questions, so a solution miht be found.