Orbi RBR750: Cannot See SSID to Connect Laptop

Be sure the wifi adapter drivers are updated on the laptop from the adpaters mfr support site.

I would remove any prior wifi  profiles from the laptops networking, then try to sign on to the Orbi wifi network.

Please visit and post about this over in the Orbi AX forum:
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax

Good Luck.

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Philly_503 wrote:

Installed an Orbi RBR750 and changed the SSID/security key to an existing SSID/security key on the existing router AFTER shutting it down for home replacement.  All devices picked up the new Orbi.  Tried to connect a few days later with a work laptop by adding a new network in Wifi/Manage known networks.  Filled out Network name, Security type WPA2-Personal AES, Security Key information, and connect automatically.  Received reply " Couldn't add the new nework".  Is this an issue with security settings on the PC not allowing access to add a new network or is there a conflict with reusing the same SSID/security key and this PC was.not available when this change occurred?

 

Thank you

 

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