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Philly_503's avatar
Philly_503
Follower
Jan 16, 2021

Orbi RBR750: Cannot See SSID to Connect Laptop

Installed an Orbi RBR750 and changed the SSID/security key to an existing SSID/security key on the existing router AFTER shutting it down for home replacement.  All devices picked up the new Orbi.  T...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Jan 20, 2021

Any progress on this? 

Philly_503 wrote:

Installed an Orbi RBR750 and changed the SSID/security key to an existing SSID/security key on the existing router AFTER shutting it down for home replacement.  All devices picked up the new Orbi.  Tried to connect a few days later with a work laptop by adding a new network in Wifi/Manage known networks.  Filled out Network name, Security type WPA2-Personal AES, Security Key information, and connect automatically.  Received reply " Couldn't add the new nework".  Is this an issue with security settings on the PC not allowing access to add a new network or is there a conflict with reusing the same SSID/security key and this PC was.not available when this change occurred?

 

Thank you