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Forum Discussion
Orbi RBR750 Cisco WebEx connection issue
After upgrading the Firmware (to V4.6.14.3) of my Orbi RBB750 wireless router, I can no longer connect to the corporate WebEx server from home. There is NO issue when I use Zoom (via the Orbi RBR750 ...
Thanks for your reply, I have no issue with other internet activities using this wireless router. I tested the speed and it is amazingly good. The WebEx connection issue happens after the firmware update.
Kevin
Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
https://kb.netgear.com/24089/How-do-I-specify-the-pool-of-IP-addresses-assigned-by-my-Nighthawk-router
I would power OFF the ISP modem for 1 minute. Factory reset the Orbi router and power it off. Power ON the ISP modem and let it sync. Then power ON the Orbi router and walk thru the setup wizard again using a wired PC and a web browser.
Press the back reset button for 15 seconds then release.
https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings
https://kb.netgear.com/000062081/How-do-I-erase-the-configuration-settings-on-my-Orbi-WiFi-System