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Orbi RBR750 Disconnects once a day
I have an RBK753 system (1xRBR750 Router and 2xRBS750 satellites). My router is in AP mode and its plugged into the back of my AT&T Fiber gateway. I have recently replaced the AT&T Fiber gateway so...
Glad they got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡
Are there entries in the log file at the time of the disconnect/reconnect?
Does the router reconnect automatically? (no action on your part)
There are entries, and I do see the disconnect however the events before and after don't indicate anything that I can troubleshoot with. The router does come on by itself, it's like it restarts by itself but I don't see that in the logs.
(I am horribly literal - sorry)
(To me) there is an enormous difference between different kinds of interruptions:
- An Orbi system will function with no internet connection at all. Not useful to 99.9% of customers, but if someone wanted to create a mesh to network a bunch of workstations, servers, and things, the Orbi can do that. I'm assuming that the Orbi LAN remains active and functional during the problem period and that only internet access is interrupted.
- So "comes on" refers to the internet connection being restored, not to the router rebooting.
Would it be convenient to open the Orbi web browser interface, click on the Advanced Tab, and then the blue box titled Connection Status. Does the system seem to lose internet at the same time as the Lease expires?
Great questions:
When the interruptions or the disconnects happen, I try to log into the RBR750 (router) and no luck, I have tried from the app and from my laptop and on both I am not able to get in. When the Router is back up, then of course I am able to log in. so it seems that the Orbi LAN itself is resetting or disconnecting.
My "comes on" statement is regarding the router and not the AT&T fiber gateway. Meaning I have an internet connection but my connection to the router is no longer available because it keeps rebooting. I have disabled my fiber Gateways Wifi ever since I got it so that it wouldn't interfere with my Orbi's.
Just for fun, I took my phone off my wifi, and used the ATT gateway app "Smart Home Manager" and was able to see my Gateway, the Orbi Router, Satellites and all of the devices. What I can do next time my network disconnects, log in and see if I can get into my Gateway, if not then it could be my ATT Gateway, ATT Service or the GPON box that connects to my fiber gateway.