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Forum Discussion
Nick-Hack
Jun 27, 2024Tutor
Orbi RBR750 doing odd DHCP things
Rather a long question. The essence is: how can I configure my RBR750 to stop meddling with things? Firmware: V7.2.6.31 I have a somewhat complicated network for a home system. Briefly, fibre co...
- Jun 30, 2024
I think it's fixed.
The system has been running without a glitch for several days now. What seemed to do it was:
1) Hard reset of the RBR750 by holding a pin in the hole for 20 seconds
2) Setting it up with a laptop plugged into the Orbi
3) Telling it to skip trying to set up satellites.The satellites are working. The "Router" is working as a wireless access point. Whether they are aware of one another, I neither know nor care. The non-Orbi access points are fine. It is time to stop tinkering and take the win.
Thank you to everyone for your helpful suggestion.
FURRYe38
Jun 27, 2024Guru - Experienced User
Had this been working prior to updating FW?
Nick-Hack
Jun 27, 2024Tutor
Thanks for replying.
Everything was fine until a few weeks ago. It was because of the problems that I updated the firmware, hard-reset the three Orbis, and set everything up from scratch. Sadly the problem persists, but only when the RBR is plugged in. Everything (including the two satellites) works well without its malign presence.
Everything was fine until a few weeks ago. It was because of the problems that I updated the firmware, hard-reset the three Orbis, and set everything up from scratch. Sadly the problem persists, but only when the RBR is plugged in. Everything (including the two satellites) works well without its malign presence.
- FURRYe38Jun 27, 2024Guru - Experienced User
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What was the prior version of FW used on the system?
Nick-Hack wrote:
Thanks for replying.
Everything was fine until a few weeks ago. It was because of the problems that I updated the firmware, hard-reset the three Orbis, and set everything up from scratch. Sadly the problem persists, but only when the RBR is plugged in. Everything (including the two satellites) works well without its malign presence.- Nick-HackJun 27, 2024Tutor
Thanks to all of you for your input and advice.
So many supplementary questions: I'll try to address them all if I can.
I established that the Orbi router was to blame through brute force. The error only happens if the Orbi is connected, never when it isn't. There's nothing else on the network capable of functioning as a DHCP server, apart from the Genexis.
Can I describe the topology? Well, one cable runs straight to the front hall from the Genexis router. No switches, no patches, simply one long cable.
Another runs to a switch in the small garage, this gives off a “spur” (if you will) to more switches and kit in the big garage and connects to the cable which runs to the attic where there is ... another switch.
I have tried a number of different schemes: Orbi Router in the hall, satellites in the attic connected to the switch there; RBR in the attic, connected to the switch, one satellite in the attic wired straight to the RBR, the other in the hall; the attic feed from the garage going to the RBR and running everything distal to that point from connexions to the RBR...
What *used* to work was having a satellite in the hall (connected directly to the Genexis router) apparently invisible to the RBR, but nonetheless working as a good access point, with the RBR in the attic, connected to the switch there by one cable and the other satellite (which the RBR could see) also connected to the switch.
Right now (fingers crossed, it's been up for eight hours and still works) the RBR is in the hall (direct connexion to the Genexis) and the satellites are up in the attic, each connected to the switch. All three APs work and have the same wireless SSIDs on the same channels.
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The Genexis router provides the following information:
Platform Lunar
Product name DRG7820
Product number 99615010
Product date December 19, 2017
Hardware revision 1.2
Serial number W.0617493842
Bootloader revision bootloader-lunar-3.2.0-R
Firmware revision geneos-lunar-3.17.0-R
It's not broken. I'm not going to try to fix it. It's always stuck to its configuration as 192.168.1.1
Before installing the latest firmware I was on V3.2.18.1_1.4.14. If I remember correctly - this was three years ago - I tried V4.6.3.16 and it caused me more problems so I forced an installation of the older software.
The whole setting up nightmare took an entire weekend, so once it was working I left well alone.
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Somebody asked - I don't see their post now, for some reason - how I knew that something was handing out 192.16.10.xxx addresses. It was nothing sophisticated, when my Android 'phone says “connected without internet” there's a little cogwheel icon, press on it and there's the option to log into the router which was set to 192.168.10.1 - There is nothing in my network at that address.
Getting system details for the 'phone showed that it had been given addresses like 192.168.10.19 - hence “connected without internet”.
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Someone wanted to know (again, I don't see their post now, as I look at the forum) if I was on a class B or C network. I have to confess that I set the network mask to 255.255.0.0 today (/16) but only to try to aid trouble-shooting. Pinging 192.168.10.xxx from a 192.168.1.xxx/24 network wasn't going to be very helpful, I didn't think. The ridiculous mask (for such a small system) came after the errors.
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I should emphasize that I know precious little about networks. I tend to do a bit of reading when I have a problem and otherwise get on with things that I'm more competent to deal with. I'm pretty sure that a network guru would not be happy with the way that my little network has evolved. But, it did work for three years, until it didn't.
Is there any alternative software for the RBR750, other than Netgear's own?
[It seems that my post has been automatically changed to remove invalid HTML, but I cannot see what's missing]
- FURRYe38Jun 28, 2024Guru - Experienced User
I would try to keep default DHCP configuration to help trouble shoot those odd issues. Don't change subnet masks either. Just default. You'll not gain anything by changing that.
Something you can try, try setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
https://kb.netgear.com/24089/How-do-I-specify-the-pool-of-IP-addresses-assigned-by-my-Nighthawk-routerSomething I use on my home system. Since I don't have 253 devices, no need for the DHCP system to managed less devices with a bigger pool.
Also try setting a IP address reservation for the RBS. Something I do as well for my RBS.
How about a picture diagram of the floor layout and where the RBR and RBS are located and how they are connected?
Please give brand and model# of any LAN switches in the mix.