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Forum Discussion
TheFinalProphet
Apr 28, 2021Guide
Orbi RBR750 drops internet every 24 hours
Every 24 hours, my Orbi RBR750 will drop the internet connection and not work for any devices, even those hardwired in. ALL devices plugged into it or on it's wifi do not get internet access. I can i...
sjmarshall
Jun 24, 2021Aspirant
I'm having similar issues since the update to 3.2.18.1. My wireless and ethernet connections both drop multiple times a day. I've been trying to rollback to an earlier FW, but it keeps failing on both the RBR and the RBS, no idea why. I've done a factory reset on both the RBR and the RBS, still no luck. Does anyone have any tips on reverting the FW?
- FURRYe38Jun 24, 2021Guru - Experienced User
Please make contact with Christian_R
There is a newer beta version for the 7 series which seems to help with some users having issues. Try this first.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
sjmarshall wrote:I'm having similar issues since the update to 3.2.18.1. My wireless and ethernet connections both drop multiple times a day. I've been trying to rollback to an earlier FW, but it keeps failing on both the RBR and the RBS, no idea why. I've done a factory reset on both the RBR and the RBS, still no luck. Does anyone have any tips on reverting the FW?
- sjmarshallJun 24, 2021AspirantI have an Arris Touchstone CM8200.
- FURRYe38Jun 24, 2021Guru - Experienced User
Ok. Let us know how the new FW works for you.