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Forum Discussion
Clakhu
Dec 04, 2023Aspirant
Orbi rbr750 geofencing issue
Hi, is anyone experiencing geofencing issues with their Orbi products? 3 of my apps that control heating and security relies on geofencing. When I’m at home those apps notify me that I’ve left the vi...
- Dec 06, 2023
My point exactly. Once the phone running the Arlo app learned where the WiFi system was (for 9nine months), it took some time for it to "re learn" the new location (back home again). Now that the app has adjusted, there is nothing else required.
If you ever feel the urge to "do something goofy", I'd love to hear what happens if you perform that experiment.
FURRYe38
Dec 04, 2023Guru - Experienced User
I use NEST to control my central air system. No issues.
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220016/jump-to/first-unread-message
Something to contact the Mfr of your central heating system about and ask them since that there product.
Clakhu
Dec 04, 2023Aspirant
Thank you. It’s affecting my Tado heating system, Arlo and alarm systems. One turned off randomised IP on my iPhone. Firmware version is 4.6.14.3 and I’m with Vodafone in the uk. When I’m using my ISP router (Orbi disconnected) I have no issues which makes me think it’s the Orbi sending my phone’s location all over the place.
- FURRYe38Dec 04, 2023Guru - Experienced User
Your ISP Modem already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
Try option #2 first...or #3
Clakhu wrote:
Thank you. It’s affecting my Tado heating system, Arlo and alarm systems. One turned off randomised IP on my iPhone. Firmware version is 4.6.14.3 and I’m with Vodafone in the uk. When I’m using my ISP router (Orbi disconnected) I have no issues which makes me think it’s the Orbi sending my phone’s location all over the place.- CrimpOnDec 06, 2023Guru - Experienced User
As I suspected, the Arlo instructions for geofencing specifically mention GPS and say that WiFi is "optional".
https://kb.arlo.com/1085093/How-does-Arlo-Geofencing-work-and-how-do-I-set-it-up
Have downloaded the Orbi configuration file numerous times. The configuration specifically mentions the Time Zone, but contains absolutely nothing about physical location. (No street address. No coordinates. etc.)
When moving to the new location, did you open the Arlo app and change the definition of "Home"?
- ClakhuDec 06, 2023AspirantNope, we moved out to do renovation work so just boxed my Arlo until we moved back home