NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
tdl129
Jun 03, 2024Aspirant
Orbi RBR750 keeps disconnecting from (2) Satellites (RBS350)
In the Orbi App I recently clicked the "update firmware" for my RBR750 router, after updating it's been disconnecting from the (2) RBS350 satellites. I've tried to do resets of the satellites and al...
tdl129
Jun 03, 2024Aspirant
Downgraded to v4 and that fixed the issue. I made sure to turn off auto update.
Thanks all!
FURRYe38
Jun 03, 2024Guru - Experienced User
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡
- irmcdermottJun 06, 2024Aspirant
Cannot thank you enough. I had this same issue (upon setup it auto-updated the router FW causing satellites to not connect) and have been banging my head against the wall. Downgrading the FW on the RBR750 solved the problem. Thank you again.
- FURRYe38Jun 06, 2024Guru - Experienced User
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy.
irmcdermott wrote:
Cannot thank you enough. I had this same issue (upon setup it auto-updated the router FW causing satellites to not connect) and have been banging my head against the wall. Downgrading the FW on the RBR750 solved the problem. Thank you again.