Orbi RBR750 losing Wifi connection A LOT

Is it just the satellite that causes drops or both router and satellite? You can test it by powering off the satellite and just using the router for a bit. 

You might have the satellite to far from the router. have you tried a little closer? Maybe its backhaul is weak and causing drops

What channel configurations are currently set on the router?  
Any Wifi Neighbors near by? If so, how many?

Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.

Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface
Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
https://kb.netgear.com/24089/How-do-I-specify-the-pool-of-IP-addresses-assigned-by-my-Nighthawk-router
I would power OFF the ISP modem for 1 minute. Factory reset the Orbi router and power it off. Power ON the ISP modem and let it sync. Then power ON the Orbi router and walk thru the setup wizard again using a wired PC and a web browser.
Press the back reset button for 15 seconds then release. 
https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings
https://kb.netgear.com/000062081/How-do-I-erase-the-configuration-settings-on-my-Orbi-WiFi-System

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jaysun1179 wrote:

Thanks for the help!! Answers below

 

What Firmware version is currently loaded? - V4.6.14.3
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? Comcast Xfinity is our internet provider but i have a Motorola Docsis 3.1 Cable Modem Model #MB8611- Came very highly recommende
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended. I do have a CAT6
How many RBS are deployed? 1 total

 

What is the size of your home? Sq Ft? About 3,000
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS - Much more than 30 feet. It is on the opposite side of the house on a different floor‌‌

 

Does this happen with the RBS turned OFF? Have not tried this. RBS is always on
Does this happen with both wireless and wired devices? Only have wireless devices
What channel configurations are currently set on the router?  Not sure what this means

 

Try disabling the following and see: All of these are disabled
Armor, Smart Parental Controls or Circle, Traffic Meter.

 

Any feedback on what I should look for in the logs? I would think that would give me the reason or the pattern of why it is dropping?

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