Orbi rbr750 no internet following latest firmware update on satalites.

Question

After today's firmware update, the only the main orbi router is working. The 3 satlites I have will not produce or receive a signal and are not connected to the main router. Note: 2 of these are hardwired and only one uses the wifi to connect. Any ideas? I already did the whole unplug modem amd router wait for 2 mins, tien on modem, them router, and same to the satalites and called spectrum and they did the same thing, sent a signal, also tried the speed test, it works downloads, uploads, ping and all. Any ideas. This new firmware has messed up the whole house and I'm working all day and night with only a means to the app and cell phone.
orbi AX4200 6 wifi system RBR750

guygotribe · Answer

Thank you for the response.&nbsp; How do I update the satellites after I have already updated the router?&nbsp; Also, These systems are expensive, shouldn't Netgear put out firmware updates that covers these issues before they happen?&nbsp;&nbsp;thank you

guygotribe · Answer

Thank you for trying.

FURRYe38 · Answer

Downgrade the RBR back to version that's on the RBS. Once the RBR and RBS are re-synced, manually update the RBS to newer FW first, then the RBR lastly:
https://community.netgear.com/t5/Orbi-WIFI-6-AX-AND-Wi-Fi-6E-AXE/Procedure-for-Factory-reset-of-RBS850/m-p/2359585/highlight/true#M53030
guygotribe&nbsp;wrote:
Thank you for the response.&nbsp; How do I update the satellites after I have already updated the router?&nbsp; Also, These systems are expensive, shouldn't Netgear put out firmware updates that covers these issues before they happen?
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thank you

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Orbi rbr750 no internet following latest firmware update on satalites.

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