Forum Discussion

Tutor

Jun 22, 2022

Solved

Orbi RBR750 randomly disconnects/reboots, and loses config settings

My RBR750 randomly reboots 1-2 times per day (that I notice). This has been happening for around 6 months though seems to have gotten worse in the last 3 months. When this happens: I leave it...

FURRYe38
Jun 22, 2022
Review this?

https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/Enable-Email-Logging-and-Router-Reboots/td-p/2231485/jump-to/first-unread-message

FURRYe38

Guru - Experienced User

Jun 22, 2022

Review this?

https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/Enable-Email-Logging-and-Router-Reboots/td-p/2231485/jump-to/first-unread-message

quaywe
Tutor
Jun 22, 2022
Thanks. I finally figured out how to enable email logs today (app pwd) so will keep an eye on the uptime (and logs) from here.

FURRYe38 would it help us/you troubleshoot if we enabled debug logs and/or packet capture from the debug page? Those are pretty verbose so not sure how much is retained, what happens to them when memory full, etc. But thought I would ask.

Cheers
- FURRYe38
  Guru - Experienced User
  Jun 22, 2022
  It's up to you. Were mostly checking to see if email logs help your RBR stave off these mysterious reboots that some of us see...
  - quaywe
    Tutor
    Jun 26, 2022
    Looking good!
    System Uptime: 5 days 19:29:04