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Orbi RBR750 satelite update without ethernet
I have an Orbi Mesh system RBR750 with two satellites. In the orbi app the are red in the device manager. There RBR750's firmware is current but the two satellites have dashes where the firmware ver...
There we go. Yay.
I'd disable the Auto Update feature to be sure the RBR doesn't get updated from NG. Under Advanced Tab/Advanced Settings/Wireless Settings
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡
I agree. When an RBR750 router is connected to only RBS750 satellites, then all of the units can be updated to the latest firmware (satellites first). When any RBS350 satellites are connected to the RBR750, they will function only if the RBR750 remains on firmware v4.6.14.3
Netgear's implementation of router-satellite communication can lead to a lot of frustration for customers when they are left with no mechanism to solve problems. When the satellite does not connect at all, there is no way to do anything.
This RBK653 "Kit" with one RBR750 router and two RBS350 satellites is obviously defective when it will allow the router firmware to be updated. The firmware should refuse to do so. "Hey, dude. There are RBS350's connected. They will be disconnected (permanently) if the router is upgraded!"
There are other ways a customer could wind up with this odd router/satellite combination. A system with zero RBS350s could get updated and then the customer attempts to add an RBS350 because the Netgear web page says they are compatible. (with no footnote about the firmware requirement).
Okay you guys….This makes more sense…… BUT…. Since i had no idea something like this was even possible [how is this router/satellite software mismatch possible??], i have been replacing modems and xfinity replaced our own modem that i thought was bad, with a modem with built in router, which renders the ORBI INOPERABLE… So, before I can work on the RbR, I have to reinstall the old modem by calling Comcast with the mac address…i am exhausted fiddling with this LAN stuff….and the $200 modem from amazon was used so i am send that back….so….this has been a real drag. But i appreciate you guys being there….with patience…it will be a few hours before i can install a modem only device.
vdotmatrix wrote:
i have been replacing modems and xfinity replaced our own modem that i thought was bad, with a modem with built in router, which renders the ORBI INOPERABLE
Not correct. The Orbi system functions perfectly well when connected to an ISP router. There are specific applications which struggle with "two routers". (Internet search for "Double NAT") If you have no need for these applications, the Orbi system will be just fine. (Of course, we on the forum prefer that people not have to face the potential that "something could not work" in the future. Thus, we recommend that users have only a single router.) I have operated an Orbi router behind two separate routers (i.e. a "Triple NAT") Getting those applications to work was possible, but a chore.
vdotmatrix wrote:
[how is this router/satellite software mismatch possible??],
Having no connection with Netgear engineering, my guess is that someone in marketing said, "it would help a bunch if we had an AX system that was "in between" an all Orbi 350 system (cheap) and an all Orbi 750 system (expensive). Can you make that happen?" Sure. No problem.
Fast forward. Which manager is going to assign a software team to ensure that this "odd duck" combination of products works if the RBR router firmware is updated? (billing engineering time in 15 minute increments.) Answer: "Fell through the cracks." oops!