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RyanR_AZ's avatar
RyanR_AZ
Aspirant
Sep 20, 2022

Orbi RBR750 Satellite Device Connection Issues

HI, Recently I started having issues with my iPhone dropping wifi connection as I walk around the house.  Everything works fine when I am in my office and connected wirelessly tot he main router.  W...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Sep 20, 2022

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

 

What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡

 

If you want to update the system, update the RBS first using the RBS web pages then the RBRs web page lastly. All information regarding this is here:

https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/New-RBR750-RBS750-Firmware-Version-4-6-9-11-Released/td-p/2250766/jump-to/first-unread-message