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Orbi RBR750 satellites not connecting to RBR750 router. Appear to be constantly rebooting??
My Orbi mesh network has been working great for 3 years. Recently none of my 3 satellites are connecting to the router. They appear to be rebooting. I get flashing white LED then solid blue for mi...
There we are. RBS350s. So you have different RBS model and this would be the RBS650 series.
You'll need to get the 350 updated to v.31 here first:
Then you'll need to downgrade the RBR to same version afterwards to same version.
Then factory reset and setup from scratch and then disable auto update on the RBR to prevent it from updating to anything newer. As there is no v.15 FW yet available for the RBS350 series.
do the satellites work if you hardwire them in?
Yes, hardwired worked. Can go to assigned IP address and see status. Shows up at RBS 350 and FW version is: V4.6.3.16
It is listed in Netgear web app Attached Devices in Connected Devices. Does not show up in Connected Satellites.
There we are. RBS350s. So you have different RBS model and this would be the RBS650 series.
You'll need to get the 350 updated to v.31 here first:
Then you'll need to downgrade the RBR to same version afterwards to same version.
Then factory reset and setup from scratch and then disable auto update on the RBR to prevent it from updating to anything newer. As there is no v.15 FW yet available for the RBS350 series.
Yes, now that RBR750 and RBS350's are on backreved FW all is well. Disabled FW auto updates.
I am kinda confused about why Netgear installs inappropriate FW on a device when auto updates are on??
Good to hear.
Ya, NG hasn't put in a check for these odd mis-matched systems. This model isn't the only one. We've ask them about this. Crickets. 🙄
So you'll just need to be aware of this going forward to keep the 350's and 750 at the same version of FW for the 650 series Orbi. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡