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Forum Discussion
Moerax
Jul 17, 2021Initiate
Orbi RBR750 Stuck on Firmware V3.2.18.1_1.4.14
Greetings. First time posting here. Appreciate any help offered : ) I purchased an RBR750 from Costco (RBR750 + 2 RBS750). During some setup issues, Tech Support had me update the router and s...
FURRYe38
Jul 17, 2021Guru - Experienced User
Be sure you try a reset on the RBS and RBR and setup from scratch. I would do this with RBR disconnected from the modem.
Be sure you are unpacking the .zip files for the v4 files.
Be sure to clear out all browser caches before entering the RBS and RBRs web pages prior.
Try a different browser as well. IE11, MS Edge Firefox or Opera should all work.
v18.1 has not been removed from NG download site:
https://www.netgear.com/support/product/rbk752.aspx#download
Be advised that if you update to v4, doing back to any v3 FW is not working at this time and doesn't seem to be supported, should something happen.