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MLUCK's avatar
MLUCK
Star
Nov 06, 2022

Orbi RBR750 support and Ethernet backhaul

I have an RBR750 plus 3 RBS750 satellites. I have had nothing but problems since purchasing almost a year ago. I have reached out to Netgear literally dozens of times—each time they take 2-3 hours to...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Nov 07, 2022

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended. 

 

What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡

 

 

https://kb.netgear.com/000051205/What-is-Ethernet-backhaul-and-how-do-I-set-it-up-on-my-Orbi-WiFi-System 📡

CAT6 is recommended.