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Solved
Orbi RBR750 WiFi - SSID Not visible on some devices
Hi, I have recently purchased the Orbi mesh system but unfortunately one of my devices (the most important one!) wont recognise the SSID. The device is the HP Elite x 2 using Windows 10 version 1803...
Dougjc25 wrote:Hi, I have recently purchased the Orbi mesh system but unfortunately one of my devices (the most important one!) wont recognise the SSID. The device is the HP Elite x 2 using Windows 10 version 1803.
First, check with HP and the wireless network adapter vendor to install the latest drivers. The older driver software sometimes has issues with newer wi-fi conventions like the Orbi AX systems use.
To improve Orbi AX compatibility with older wireless devices, go to orbilogin.com and in Advanced... Advanced... Wireless Settings set CTS/RTS Threshold to 2347 for both bands. If that is insufficient, try disabling (uncheck) AX Mode for 2.4Ghz in Advanced... Setup... Wireless Setup.
Dougjc25 wrote:Hi, I have recently purchased the Orbi mesh system but unfortunately one of my devices (the most important one!) wont recognise the SSID. The device is the HP Elite x 2 using Windows 10 version 1803.
First, check with HP and the wireless network adapter vendor to install the latest drivers. The older driver software sometimes has issues with newer wi-fi conventions like the Orbi AX systems use.
To improve Orbi AX compatibility with older wireless devices, go to orbilogin.com and in Advanced... Advanced... Wireless Settings set CTS/RTS Threshold to 2347 for both bands. If that is insufficient, try disabling (uncheck) AX Mode for 2.4Ghz in Advanced... Setup... Wireless Setup.