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Forum Discussion
Sincere22
Jan 28, 2024Follower
orbi rbr750
need help please, have att internet 1500mps and I have the orbi RBR750 , I cant watch my fire stick without it freezing and my cameras are delayed and doorbell . the att router is got 800 plus upload...
CrimpOn
Jan 28, 2024Guru - Experienced User
Could you please check the connection between Orbi and AT&T devices by looking at the Orbi web interface
(http://orbilogin.net ) on the Advanced Tab. Click the Blue Box Show Statistics in the upper right box.
This will display the speed of the various router connections:
Does the WAN port display 1000M/Full, or does it display 100M/Full?
If it displays 100M/Full, that is an indication that the AT&T device and the Orbi router have auto negotiated the maximum speed that they support over the link to be "Fast Ethernet" (100megabits/sec).
https://en.wikipedia.org/wiki/Autonegotiation
This often indicates a problem with the Ethernet connection, such as:
- A fault with the cable
- A fault with the RJ45 connector on one end (or both ends) of the cable
- A fault with one of the RJ45 jacks, perhaps a bent pin
If this is the case, taking a close look at the RJ45 ports and replacing the cable are good steps.