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Forum Discussion

NovTango's avatar
NovTango
Aspirant
Sep 20, 2024

Orbi RBR750

Hello.  I’m trying to ##Unregister a product.  I have done it on the website but when it’s added to the Orbi app it says it is still registered.  🤷‍♂️🤦‍♂   I have the serial number and device inf...
NovTango's avatar
NovTango
Aspirant
Sep 20, 2024

 Yes I unreegistered on the NETGEAR site per the Unregister instructions.   The person I gave the RBR750 to is unable to register it for use with the app as it still shows as registered 

CrimpOn's avatar
CrimpOn
Guru - Experienced User
Sep 20, 2024

Bugger.  Might be time to delete the Orbi 'app' from every device it has been installed on.

  • NovTango's avatar
    NovTango
    Aspirant
    Sep 20, 2024

    Thanks and Yes.  I tried that as well.  I’ll contact support…. Just wasn’t sure if there was a workaround….  Sounds like this may be a know issue in scouting the forums 🤔🤷‍♂️🤦‍♂️