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Forum Discussion
katkit
Mar 10, 2020Tutor
ORBI RBR850 -- frequent disconnects to WoW server
Suddenly for no reason, since this morning, every 15-30 minutes my connection with WoW (World of Warcraft game) drops. I get disconnected but can quickly reconnect within the minute. For context, my ...
FURRYe38
Mar 10, 2020Guru - Experienced User
What version of FW is currently loaded? v3.2.9.2?
What is the Mfr and model# of the ISP modem/ONT that the RBR is connected too?
Who is your ISP?
Has a factory reset and setup of the RBR been performed since last update?
Using default settings for DNS on the RBR or custome?
katkit wrote:Suddenly for no reason, since this morning, every 15-30 minutes my connection with WoW (World of Warcraft game) drops. I get disconnected but can quickly reconnect within the minute. For context, my PC is connected to the router (main, not sattelite) via an ethernet cable.
To eliminate other sources of problems i did the following, which DID NOT solve the frequent Disconnects:
1) Flushed DNS/ IP config
2) Reinstalled the game
3) Rebooted Orbi/ Turned it off for a few minutes/ pressed reset button
4) Restarted my computer
5) Made sure no firewall issues
6) Played the game on my laptop (different computer), on wifi, and encountered the same problem.
I first suspected my isp but upon their advice, connected my PC directly to the wall (without going through orbi) and had no more disconnects.
So this is an Orbi problem. Please help. My Orbi runs the latest firmware.