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Forum Discussion
ORBI RBR850 -- frequent disconnects to WoW server
Suddenly for no reason, since this morning, every 15-30 minutes my connection with WoW (World of Warcraft game) drops. I get disconnected but can quickly reconnect within the minute. For context, my ...
I've had the same issue starting on March 9th about 6AM EST. Since then, all my Nest devices and my work PC laptop disconnect every 10 mins or so, then reconnect after about 2-3 mins. Just started happening out of the blue yesterday morning. I've had the AX system for about 3 weeks (coming from the AC version) and performance had been great. Then yesterday, boom, disconnects happening on specific devices all day, and today as well. I've tried doing reboots, power cycles, trying to isolate to just satellite vs router, etc. Everything on the network side looks good. No idea why the disconnects are happening. My FW is 3.2.10.11.
So you game with WoW?
Please follow up here with your initial post please:
Thank you.
MeGrimlock wrote:I've had the same issue starting on March 9th about 6AM EST. Since then, all my Nest devices and my work PC laptop disconnect every 10 mins or so, then reconnect after about 2-3 mins. Just started happening out of the blue yesterday morning. I've had the AX system for about 3 weeks (coming from the AC version) and performance had been great. Then yesterday, boom, disconnects happening on specific devices all day, and today as well. I've tried doing reboots, power cycles, trying to isolate to just satellite vs router, etc. Everything on the network side looks good. No idea why the disconnects are happening. My FW is 3.2.10.11.
FURRYe38 wrote:So you game with WoW?
Please follow up here with your initial post please:
Thank you.
MeGrimlock wrote:I've had the same issue starting on March 9th about 6AM EST. Since then, all my Nest devices and my work PC laptop disconnect every 10 mins or so, then reconnect after about 2-3 mins. Just started happening out of the blue yesterday morning. I've had the AX system for about 3 weeks (coming from the AC version) and performance had been great. Then yesterday, boom, disconnects happening on specific devices all day, and today as well. I've tried doing reboots, power cycles, trying to isolate to just satellite vs router, etc. Everything on the network side looks good. No idea why the disconnects are happening. My FW is 3.2.10.11.
All I was saying is that i'm having the same disconnect issue starting yesterday as others in this thread? Others have posted about their work VPN going down every 10 mins? How is me posting the same not relevant here? We are all having the same issue, it's not a Wow issue, or game console issue or ISP issue or VPN issue, it's an Orbi FW issue it appears. More info the better?I know. I was also asking about if you saw issue with the game of WoW which the OP started this post in regards too.
Yes more info is great. Please follow up with this same information on your starting thread as well.
I would again, make contact with NG support about this. Seems that even downgrading FW is not resolving issues. I'll try and make contact with NG support about this to also let them know. I think they need to pull this version off there update servers for now.
Thank you.
MeGrimlock wrote:All I was saying is that i'm having the same disconnect issue starting yesterday as others in this thread? Others have posted about their work VPN going down every 10 mins? How is me posting the same not relevant here? We are all having the same issue, it's not a Wow issue, or game console issue or ISP issue or VPN issue, it's an Orbi FW issue it appears. More info the better?
MeGrimlock wrote:I've had the same issue starting on March 9th about 6AM EST. Since then, all my Nest devices and my work PC laptop disconnect every 10 mins or so, then reconnect after about 2-3 mins. Just started happening out of the blue yesterday morning. I've had the AX system for about 3 weeks (coming from the AC version) and performance had been great. Then yesterday, boom, disconnects happening on specific devices all day, and today as well. I've tried doing reboots, power cycles, trying to isolate to just satellite vs router, etc. Everything on the network side looks good. No idea why the disconnects are happening. My FW is 3.2.10.11.
I'm having similar issues as well. I don't play WoW, but I am getting disconnects on my Google Nest Hub Max and my Ooma Telo device. This all started with the 3.2.10.11 FW.
