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Forum Discussion
ORBI RBR850 -- frequent disconnects to WoW server
Suddenly for no reason, since this morning, every 15-30 minutes my connection with WoW (World of Warcraft game) drops. I get disconnected but can quickly reconnect within the minute. For context, my ...
Revert to firmware 3.1.5.23. Several of us are having good results with it.
How do I keep it from auto updating the firmware if I revert back to an older firmware?
Not sure. All the instructions I have seen to use telnet are not valid with the AX. Mine has been on old firmware for about 2 hours and has not auto updated yet though.
Just spent 2 hours on the phone with support,
The following troubleshooting steps in this order were taken to no avail.- Downgraded firmware from 3.2.10.11_1.2.12 to 3.2.9.2_1.2.4.
- Changed CTS/RTS Threshold (1-2347): from 64 to 2347
- Restored to factory settings
- Added 3 port forwarding services to WOWs, (1119, 3724, 6012) correct me if I'm wrong on these.
Very pleasant technical service representative was explanatory and apologetic. Noted that they contacted Level-2 service and will call back tomorrow with an update to the situation. 3.2.10 apparently was rolled out to only a few users and has resulted in many reports of issues to the CS team.
I hope this helps out with everyone's anxiety here and we get a solid fix ASAP, will report back if I get any news.
Downgraded to 3.1.5.23 and had no issues all evening. This morning, units auto-upgraded to 3.2.9.2_1.2.4 and problem seems to be back. Also, RBR seems to be physically a lot warmer than I ever remember the unit getting.
Ferniss wrote:How do I keep it from auto updating the firmware if I revert back to an older firmware?
