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ORBI RBR850 -- frequent disconnects to WoW server
Suddenly for no reason, since this morning, every 15-30 minutes my connection with WoW (World of Warcraft game) drops. I get disconnected but can quickly reconnect within the minute. For context, my ...
Any updates on this? NG has fixed this issue on there side. Let us know.
katkit wrote:Suddenly for no reason, since this morning, every 15-30 minutes my connection with WoW (World of Warcraft game) drops. I get disconnected but can quickly reconnect within the minute. For context, my PC is connected to the router (main, not sattelite) via an ethernet cable.
To eliminate other sources of problems i did the following, which DID NOT solve the frequent Disconnects:
1) Flushed DNS/ IP config
2) Reinstalled the game
3) Rebooted Orbi/ Turned it off for a few minutes/ pressed reset button
4) Restarted my computer
5) Made sure no firewall issues
6) Played the game on my laptop (different computer), on wifi, and encountered the same problem.
I first suspected my isp but upon their advice, connected my PC directly to the wall (without going through orbi) and had no more disconnects.
So this is an Orbi problem. Please help. My Orbi runs the latest firmware.
Anyone have a link to the new firmware? Mine is not detecting that there is new firmware automatically.
Comes thru the FW upate section on the RBR. Nothing has changed on the FW side. It was a change on there cloud systems.
Ferniss wrote:Anyone have a link to the new firmware? Mine is not detecting that there is new firmware automatically.
I have the RBK853. After the latest download to 3.2.10.11_1.2.12, 4-5 days ago, I am experiencing frequent disconnects of all devices from the router and the satellites. My set up is Access Point mode. Any suggestions? Thanks.
Has a factory reset been performed yet?
Was the FW updated via auto update or did you manually download the FW files?
What devices are you having problems with?
Devices wireless and wired?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-routerWhat channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Be sure that CTS and RTS values are changed to 2347 under Advanced Tab/Advanced Settings/Wireless Settings
rmklaw wrote:I have the RBK853. After the latest download to 3.2.10.11_1.2.12, 4-5 days ago, I am experiencing frequent disconnects of all devices from the router and the satellites. My set up is Access Point mode. Any suggestions? Thanks.