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ORBI RBR850 -- frequent disconnects to WoW server
Suddenly for no reason, since this morning, every 15-30 minutes my connection with WoW (World of Warcraft game) drops. I get disconnected but can quickly reconnect within the minute. For context, my ...
Anyone have a link to the new firmware? Mine is not detecting that there is new firmware automatically.
Comes thru the FW upate section on the RBR. Nothing has changed on the FW side. It was a change on there cloud systems.
Ferniss wrote:Anyone have a link to the new firmware? Mine is not detecting that there is new firmware automatically.
I have the RBK853. After the latest download to 3.2.10.11_1.2.12, 4-5 days ago, I am experiencing frequent disconnects of all devices from the router and the satellites. My set up is Access Point mode. Any suggestions? Thanks.
Has a factory reset been performed yet?
Was the FW updated via auto update or did you manually download the FW files?
What devices are you having problems with?
Devices wireless and wired?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-routerWhat channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Be sure that CTS and RTS values are changed to 2347 under Advanced Tab/Advanced Settings/Wireless Settings
rmklaw wrote:I have the RBK853. After the latest download to 3.2.10.11_1.2.12, 4-5 days ago, I am experiencing frequent disconnects of all devices from the router and the satellites. My set up is Access Point mode. Any suggestions? Thanks.
Here are the answers to the questions:
Factory reset had been performed
Update was pushed by Netgear through Auto Update
All wireless devices, computer (both Mac and Windows), iPhone, TV
All wireless
Modem is Arris NVG468
Operating in AP mode
Two satellites are daisy-chained. Disconnects happen within 10 feet of RBR and RBS
I am using the default factory configuration. 2.4 is Auto and 5Ghtz is Chan 48. All devices are connected to 5Ghtz
No neighborhood interference
Changed CTS/RTS to 2347
I did not have this problem with the original firmware version. It started after the automatic update.