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Forum Discussion
Orbi RBR850 - App & Orbilogin say FW up to date but Community says 4.6.8.5 is latest?
Evening all, Struggling log a support case with Netgear as posted earlier. Hoping someone can help with that but have managed to logon to Orbilogin. Checked basics, and it says the FW is up to da...
Netgear's firmware update situation is confusing. From what I gather, after new firmware goes through the typical Quality Assurance process:
- The firmware gets loaded on the support web site, where anyone who is eager to try it can download and install it manually.
- If some time goes by and there are not serious complaints, then eventually Netgear will set up a process where the web update and app update mechanisms will announce that it is available to any customer who happens to look at them. (web or app)
- At some point (which for my most recent RBR50 update was about six weeks), Netgear may push the update silently during the night.
There was a horrible fiasco last May when firmware was pushed to the 750 and 850 products which nuked customer's ability to access the router using either the web or the app. HUGE backlash. Much anger. There are rumors that Netgear may have put the auto update "on hold".
So, it's up to you. If you have no issues, I would caution "no hurry". If you definitely have issues, then no one will be very interested until the system is on the current release.
Many thanks for explaining that. Is helpful.
And in the broadest sense, I think everything is working well and yet some Orbi sat's display a FW version and others show blank.
Also in the Android app, all the sat's read blank were it says FW.
Equally it looks like on my devices, that the FW is several versions out of date. Have no idea why as it was bought new, is totally vanilla, no clever stuff.