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Forum Discussion
dan_ro_ga
Dec 04, 2019Tutor
Orbi RBR850 - can't run Amazon Prime Video and IPhone wifi calling fails to send voice
I purchased the latest Orbi from BestBuy, seemed to work fine. But tried to strean Amazon Prime Video, and it fails, on any device (two tv's and ipad). Also found that when making a WIFI call, the pe...
dan_ro_ga
Dec 18, 2019Tutor
Thanks, I have the PACE ISP modem as well, so I'll be interested in hearing if it fixes the issue. I honestly don't think it's the PACE, but hey, why not! The fact that a different firmware version breaks even file downloads is ridiculus! And yes, after upgrading to the latest firmware, it was hard reset back and setup from scratch...AGAIN.... so Fury, STOP, just STOP with the same bs. The simple test was go to the netgear support page, and download an older version of firmware... running the 3.1.5.23 the downloads were fast, the 3.2.8.5 version..never finished, I litterally AGED watching it try to download, streaming failed as well...oh, and the fact that wifi calling just craps out (3 seperate phones, all experiencing the same issue)...deal breaker.. when you are in an area with bad cellular coverage, wifi calling is a saviour...netgear orbi a nightmare no one needs.
FURRYe38
Dec 18, 2019Guru - Experienced User
I so I wanted to see if I could replicate this with my RBR850 in router mode since It was in AP mode. So I took the RBR850 off my main network and connected it to my CM1100 WAN#2 port. Configured the RBR for router mode this time. Got it all set up. I didn't add the RBS. I will later on.
I used this site to download a 447Mb file:
Windows 10x64 wired PC/Opera Browser.
As you can see it downloaded it in seconds:
I downloaded the FW files for the RBK852 from NG download site as well. Also came down in seconds.
Netflix is displaying and streaming video with no hiccups.
Reason for asking about factory resets is that no body mentions it in there posts. IF they do then I don't ask. I'll keep asking when users don't mention factory resets.
I hope this maybe a ISP modem issue for you.
dan_ro_ga wrote:Thanks, I have the PACE ISP modem as well, so I'll be interested in hearing if it fixes the issue. I honestly don't think it's the PACE, but hey, why not! The fact that a different firmware version breaks even file downloads is ridiculus! And yes, after upgrading to the latest firmware, it was hard reset back and setup from scratch...AGAIN.... so Fury, STOP, just STOP with the same bs. The simple test was go to the netgear support page, and download an older version of firmware... running the 3.1.5.23 the downloads were fast, the 3.2.8.5 version..never finished, I litterally AGED watching it try to download, streaming failed as well...oh, and the fact that wifi calling just craps out (3 seperate phones, all experiencing the same issue)...deal breaker.. when you are in an area with bad cellular coverage, wifi calling is a saviour...netgear orbi a nightmare no one needs.