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Forum Discussion
JCCalifornit
Mar 01, 2022Tutor
Orbi RBR850 - Magenta light on and will not connect to internet.
Hi, My Orbi router will not connect to the internet. The magenta light remains on. Issue started after a reboot of the router. TS steps below: 1. Restarted router. 2. Reset router using button on...
plemans
Mar 01, 2022Guru - Experienced User
what modem/gateway is the router connecting to?
What firmware are you on?
- JCCalifornitMar 02, 2022TutorThanks for the response. It is connected to a NBN network connection device for FTTC connection. All of the connection light are up on the NBN device. Router firmware is V4.6.3.16_2.0.51.
Thanks- JCCalifornitMar 02, 2022TutorIn addition to my last post. I’ve just tried with another router and it works fine. It seems that the router is not saving any configuration settings that I input.
- plemansMar 02, 2022Guru - Experienced User
What NBN device is it? (model)
You can try this version of the firmware. quite a few fixes in it.