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JCCalifornit's avatar
JCCalifornit
Tutor
Mar 01, 2022

Orbi RBR850 - Magenta light on and will not connect to internet.

Hi, My Orbi router will not connect to the internet. The magenta light remains on. Issue started after a reboot of the router. TS steps below: 1. Restarted router. 2. Reset router using button on...
JCCalifornit's avatar
JCCalifornit
Tutor
Mar 02, 2022
Thanks for the response. It is connected to a NBN network connection device for FTTC connection. All of the connection light are up on the NBN device. Router firmware is V4.6.3.16_2.0.51.

Thanks
JCCalifornit's avatar
JCCalifornit
Tutor
Mar 02, 2022
In addition to my last post. I’ve just tried with another router and it works fine. It seems that the router is not saving any configuration settings that I input.