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Forum Discussion

NGSvensk's avatar
NGSvensk
Apprentice
Aug 28, 2022

Orbi RBR850 - VPN into start.htm page?

Although the Orbi app does look after some functions of the Orbi, I am looking to log into the the start.htm page of the Orbi RBR through the VPN.

 

VPN is working but I cannot get to the startup page of the Orbi.   Is this turned off by default?  I can get to where the login request comes but when I put in my password and username it just hangs.

 

Thanks

 

3 Replies

  • CrimpOn's avatar
    CrimpOn
    Guru
    Aug 29, 2022

    I have an older Orbi. My experience is that the web administration is available to a client which has reached the Orbi LAN via OpenVPN.  Have connected to the Orbi over VPN many times.  When the authentication box comes up, does it report the LAN IP address of the Orbi router?

    p.s. You are too kind in the description of the Orbi app.  It is pathetic.

    • NGSvensk's avatar
      NGSvensk
      Apprentice
      Sep 05, 2022

      CrimpOn  I do get the login screen and I can get to other places on my network so the VPN is working, but I cannot log into the router. 

       

      If they have disabled this it is really unfortunate as we should be able to log into our routers remotely.  I came from Asus and had I know the limitations of the app and that I could not have full control of the Orbi remotely I may have passed on going the Orbi route.

      • CrimpOn's avatar
        CrimpOn
        Guru
        Sep 05, 2022

        Just to double check.  The password being entered is the same password that works when connected to the router on the LAN, correct?

        It is sometimes confusing that there are three logins for Netgear routers:

        1. The WiFi credentials, which are an SSID and password.  When Factory Reset, these credentials are the ones printed on the product label.  Usually the SSID is the letters "O-R-B-I" plus a two digit number and the password is some combination of random words.  Every time I install a new WiFi system, I immediately change this to match the system that is being replaced so that I do not have to go around and reconfigure 60 WiFi devices.
        2. The web administration credentials, which are "admin" (that cannot be changed) plus a password.
        3. The Orbi 'app' credentials, which match the login to my.netgear.com (i.e. the community forum and the product support pages).
          This is usually an email address plus a password.

        When connecting through OpenVPN, the web administration credentials are used, just as when connecting locally.