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Forum Discussion
Orbi RBR850 and RBS850 Frequently Disconnects/Disappears
I've been dealing with RBR850 randomly disconnecting from the internet and/or wireless network dissapears. Likewise, the RBS850 suddenly disappears from the network as well along with the devices ph...
Thank you for the response.
I don't think CM1200 has LAG. I can only find LACP setting and that's disabled.
I do not know the distance between the RBR and RBS. RBR is corner room second floor. RBS is on first floor in the middle of the house (2100 sq ft). Walls are sheetrock. I believe distance is more than than 30. Maybe 40-50 ft range. Read that article you reference. Interestingly, neither RBR or RBS show any colors. LEDs are off. I do believe they flash blue after reboots before turning off.
Both 2.4 and 5.0 channels are set on auto. I will try to change to specific channels.
IIRC, I factory reset when I updated to V3.2.11.2_1.2.13. I would love to update to the latest version, but unfortunately it is not available to me via iphone app nor the web interface. I am crossing my fingers they addressed disconnect issues with this firmware, but there is no official word Netgear even acknowledges a problem yet.
Thank you again for your help! It's appreciated.
LACP=LAG
https://kb.netgear.com/31030/What-do-the-LEDs-on-my-Orbi-mean
One other has mentioned not being able to update to the latest version...Hmmm
LAG should be off correct?
When either RBR and RBS disconnect, there are no lights to signify a connection problem. Both ring LEDs are off as if functioning normally.
Do you think the firmware update is a staged rollout?
Stand corrected on the wireless channels.
- 2.4 was set to auto....changed to channel 06
- 5.0 was set to 48.....should i change that or OK as is?
Yes LAG should be disabled. There are known issues on the CM1200 when LAG is enabled.
Possible staged roll out or not available to all users yet.
You can change the 5Ghz to something else and see if this changes anything...
ALL front LEDs when OFF mean normal operation. IF the RBR or RBS loose a connection, PINK will appear.
What devices do you have connected to the system.
Forgot to answer your question from earlier. At any given time, I can see about 5-6 other networks around me.
Coincidentally, RBS850 just disappear as I am typing this. No lights whatsoever on the satellite. I find this strange.
Hard wired connected to RBR: Main PC, 2 NAS, multiple FireTVs, Nvidia Shield, Laptop and other audio/video equipment.
Hard wired to RBS: Ring alarm hub, Philips Hue hub
Ring alarm tells me when the network connection is interrupted. That’s how I know when RBS goes down.