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Forum Discussion
Orbi RBR850 ans Samsung TV
Since installing Orbi RBR850 router, the TV does not connect automatically to the internet. Every time it is switched on, we need to go to settings, network, network status and it connects immediatel...
Thank you. I am not sure I understand "the same WiFi credentials" - I installed the Orbi 850 by connecting it to my ISP provider Telstra Modem/Router and it works perfectly well throughout the house. It is NOT hard wired to the TV as my TV was previously receiving the connection by WiFi.
Devices connect to WiFi by selecting a system from those available by the Service Set IDentifier (SSID)
https://en.wikipedia.org/wiki/Service_set_(802.11_network)
and entering the password appropriate to that SSID. The Telstra system had a unique set of credentials (SSID/password).
The Orbi system default SSID/password are printed on the product label on the bottom of the router.
When many users replace one WiFi system with another, it is a common practice to replace the default SSID/password with the credentials of the previous system so that they do not have to reconfigure every WiFi device in the house. For some users, there can be 70-80 WiFi devices spread around the house and this would be quite a chore. (phones, tablets, laptops, televisions, smart plugs, garage door openers, smart door locks, security systems, etc. etc.) This also means that they can unplug the new system and go back to the old system without reconfiguring any WiFi devices. (I have kept the same WiFi credentials for over 20 years and changed WiFi systems several times.)
What it sounds like is that:
- The Samsung television was configured to use the Telstra WiFi credentials.
- The Orbi was installed and is using the default WiFi credentials printed on the label.
- The Samsung has not been reconfigured to use the Orbi credentials.
Thank you very much for your detailed advice.
The TV recognised the Orbi SSID in it's set up.
It will connect every time I go through Network Status on the TV, but will not connect automatically on power-on.
Configuring TV settings, going on to Settings/General/Network/Expert Settings/IPv6 Status (turned on), i get:
"cannot connect to the wireless router. Try reset the router, etc," which I did and it did not help.
Should I switch the IPv6 off? There are no other area where I can replace the SSID/password.
There is no reason to force the television to use only IPv6.
I am a bit confused about "power on". My understanding has been that televisions remain "on" even when the screen is turned off (blank). I did not realize that Samsung televisions lost their WiFi signal when the screen was off. My old Sony television reconnects to Orbi WiFi even when the power has been shut off (Thanks, SoCalEdison.)