NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Orbi RBR850 DHCP issues
I have an Orbi RBR850 Wifi 6 mesh system with 3 satellites using an ethernet wired backhaul. I have netgear GS108 switches on the LAN as well. Starting a couple of weeks ago, I could no longer...
saurin13 wrote:Any ideas on whats happening? why are the random DHCP issues? Is it better to set the orbi in bridge mode and use a different router for DHCP? Does orbi just suck at DHCP and I should switch over to the new Eero Pro when it comes out?
What you are describing is not normal and does not reflect what most Orbi AX owners have reporting here. I recommend continuing to investigate rather than just give up on Orbi.
Switches, particularly managed or green ones, have caused connectivity problems but you said that your satellites are wired to the base without any intervening switches. You are also having IP address failures for wireless devices (like your TV). If there is no intervening switch, e.g., TV --> Orbi Base or TV --> Orbi Satellite --> Orbi Base, then this erroneous behavior is new and unexplained. Do not confuse your persistent IP address failures with the other "intermittent DNS failure" issue reported in this forum because the latter is very infrequent and doesn't explain large scale IP address / DHCP failures across a variety of devices as you're experiencing.
Is it possible that you are simply having widespread connectivity loss (i.e., not specific to DHCP)? When your laptop or TV cannot get an IP address, are they still able to see the wireless network and connect to it with the SSID password but then fail to get an address via DHCP? If the latter, we can start by giving one of the devices a static IP (taking DHCP out of the picture) and then see if the device has stable wireless connectivity and internet access.
Can you also isolate your problems to wireless vs. wired devices or does this also occur for wired devices? That can help us focus troubleshooting steps, e.g., change wireless channels and set CTS/RTS Threshold to 2347.
Note that many Nest thermostat owners have reported Orbi AX connectivity difficulty so for now leave them out of the analysis. We can start with your Sony TV and Mac laptop.
I should clarify that the Sony TV has a wired connection (through one of the switches) to the orbi. However both my laptop and the wired devices will sometimes get 169. and its not just one wireless device. Even my nest cams then show they cannot connect to the internet.
Have you set up any IP address reservations for your devices ON the router?
Has a power off for 1 minute then back on been performed since last update?
Has a factory reset and setup from scratch been performed since last FW update?Q: Have you set up any IP address reservations for your devices ON the router?
Yes I have for a few devices like the satellites, hubitat, and a few of the smart devices.
Q: Has a power off for 1 minute then back on been performed since last update?
Yes - multiple times. I have even unplugged all the satellites, powered them up one at a time. Made sure it had a connection with the base then turned on the next one.
Q: Has a factory reset and setup from scratch been performed since last FW update?Yes I have done this now twice. The issues still happen. Knock on wood, I have been good since about 5 days now since the last reboot.
